At BohebyNam, all sales are final. Once an order is placed and shipped, we do not offer returns, exchanges, or refunds for reasons such as change of mind, incorrect size selection, or personal preference.
We encourage you to carefully review product descriptions, size charts, and images before placing your order. If you have any questions about fit, fabric, or sizing before you buy, please reach out to us at houseofbohe@gmail.com or +91 7337813838 — we are happy to help you choose the right piece.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery at houseofbohe@gmail.com with your order number and photos of the issue. We will review each case individually and, where verified, offer a replacement or store credit at our discretion.
Order Cancellations
All our pieces are made-to-order and customised to your specific size and requirements. Due to the personalised nature of these creations, orders cannot be cancelled once they have been placed.
Questions
For any questions about this policy, please contact us at houseofbohe@gmail.com or +91 7337813838.
